Please email info@countryliberty.ca to initiate the refund/exchange process. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether or not it has been approved or rejected for a refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 7 to 14 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs and route protection are non-refundable.

Once your exchange is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your exchange and tracking information for the exchanged item back to you.

We highly recommend shipping your parcel back via a trackable shipping service or purchasing shipping insurance as we are not liable for returns lost in transit.

We offer free returns on all full priced items. Your item(s) must meet the below requirements in order to receive a full refund.

• Items must be returned unworn, unwashed, and in their original condition, with all tags attached.
• Item(s) must be returned within 30 days of receiving your order.
• Shipping and Route Protection Costs are not refundable.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.We offer free shipping on all orders over $150 in Canada and the USA.

Please email info@countryliberty.ca with your order number and photo of the item within 14 days of receiving it. 

We primarily ship through Canada Post. Shipping times are estimates only and calculated from the time they leave our warehouse. Please allow additional time for the processing of your order at our warehouse.

We ship to Canada and the USA at this time.

Shipping is free on all Canadian Domestic orders of $150 or more. A flat rate of $15 is charged on all domestic orders under $150.

All of our products are unisex sizing and a sizing chart is included on all of our product pages. If you are still unsure, email info@countryliberty.ca. They will help you find the perfect fit.

All our products are designed in Canada. They are made in Canada, the United States, and over seas.

We accept most major credit cards such as Visa, MasterCard, and American Express. We also offer PayPal and Shop as express checkout options.

You can purchase Country Liberty on our website, or at multiple locations, which you can find on our "Store Locator" page.