We offer returns on all full priced items. Your item(s) must meet the below requirements in order to receive a full refund.

• Items must be returned unworn, unwashed, and in their original condition, with all tags attached.
• Item(s) must be returned within 30 days of receiving your order.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

To start the return process, email info@countryliberty.ca. 

Please note, we do not accept returns or exchanges for any item(s) purchased outside of our online store.

Sale items purchased at a discounted rate of 30% or higher are FINAL SALE and not eligible for returns or exchanges.

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 7 business days from the date your return tracking information shows delivered.

If your return is accepted, your refund will be processed and applied to the original method of payment. Please note, shipping costs and route protection fees are non-refundable.

Refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.

If your package is lost, stolen or damaged you can file a claim directly at https://claims.route.com/ or directly with the carrier.  

If you received a faulty product, please  email info@countryliberty.ca with your order number and photo(s) of your order within 14 days of receiving your item. If your item is deemed faulty, we will send out a replacement. 

Refunds will only be issued if the item is unable to be replaced.

We offer returns on all full priced items. Your item(s) must meet the below requirements in order to receive a full refund.

• Items must be returned unworn, unwashed, and in their original condition, with all tags attached.
• Item(s) must be returned within 30 days of receiving your order.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

To start the return process, email info@countryliberty.ca. 

Please note, we do not accept returns or exchanges for any item(s) purchased outside of our online store.

Sale items purchased at a discounted rate of 30% or higher are FINAL SALE and not eligible for returns or exchanges.

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 7 business days from the date your return tracking information shows delivered.

If your return is accepted, your refund will be processed and applied to the original method of payment. Please note, shipping costs and route protection fees are non-refundable.

Refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.

If your package is lost, stolen or damaged you can file a claim directly at https://claims.route.com/ or directly with the carrier.  

If you received a faulty product, please  email info@countryliberty.ca with your order number and photo(s) of your order within 14 days of receiving your item. If your item is deemed faulty, we will send out a replacement. 

Refunds will only be issued if the item is unable to be replaced.

We offer free shipping on all orders over $150 in Canada and the USA.

Shipping costs are added at checkout and is a flat rate of $15 across the country for orders under $150.

You can track your order with the tracking information provided in your shipment notification e-mail.

If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact info@countryliberty.ca to investigate.

Add this option to your cart to secure protection for your shipment with Route Protection.